Privacy Policy

Last Updated: January 09, 2026

Oncash Electronics Buyback Website

Registered Address: Coimbatore, Tamil Nadu, India
Email: support@oncash.in

This Privacy Policy governs your use of the Oncash website (https://oncash.in and associated subdomains, collectively the "Website"). By accessing or using the Website, you consent to the collection, use, and disclosure of your information as described below. If you do not agree, please do not use the Website.

We reserve the right to update this Privacy Policy at any time. Material changes will be posted on the Website with an updated "Last Updated" date. Your continued use constitutes acceptance of the changes.

                
                Legal Compliance: This Privacy Policy complies with the Digital Personal Data Protection Act, 2023 (DPDP Act), Information Technology Act, 2000, and other applicable Indian laws.
            

1. Information We Collect

We collect the following types of information:

Personal Information: Name, phone number, email address, delivery/pickup address, and details provided when listing devices or registering.
Device Information: Details and photos of electronic devices you list (model, condition, IMEI/serial number if provided, images).
Location Data: Address or location details for scheduling collections.
Technical Data: IP address, browser type, operating system, access times, pages viewed, and referring website.
Cookies and Tracking Data: Information collected via cookies, web beacons, and similar technologies.
Financial Data: Limited data if payments/refunds are processed (handled primarily by third-party gateways like Razorpay).

2. How We Use Your Information

We use your information to:

Facilitate listing of used electronics for buyback.
Match listings with registered vendors.
Coordinate device collections.
Send notifications, updates, and promotional messages (with consent).
Prevent fraud and verify listings.
Improve the Website and services.
Comply with legal obligations.

3. How We Share Your Information

We may share your information with:

Third-party vendors (limited details such as name, phone, address, device info) for collection purposes only.
Service providers (hosting, analytics, payment processors, notification services).
Law enforcement or authorities when required by law.

We do not sell your personal data.

4. Data Retention and Deletion

We retain personal data only as long as necessary for providing services, resolving disputes, or complying with legal requirements. You may request deletion by contacting support@oncash.in. We will delete or anonymize data within 30 days, except where legally required to retain it.

5. Security

We use industry-standard measures (encryption, secure servers, access controls) to protect your data. No system is fully secure, and we cannot guarantee absolute protection.

6. Your Rights under DPDP Act

You have the right to access, correct, withdraw consent, or erase your data (subject to legal requirements). Contact support@oncash.in to exercise these rights or file a complaint with the Data Protection Board of India.

7. Cookies and Tracking

We use cookies for functionality, analytics, and personalization. You can manage preferences via browser settings. See our Cookie Policy (if separate) for details.

8. Children

The Website is not intended for individuals under 18 years of age.

9. Contact Us

Email: support@oncash.in

Address: Coimbatore, Tamil Nadu, India

Response Time: Within 2-3 business days

Your privacy is our priority. We are committed to protecting your personal data in compliance with Indian laws.